Privacy

Voda is an anonymous, non-commercial community project. There are no accounts, and nothing on this site asks who you are. The one exception is the email address of those who choose email alerts, sealed in their browser.

Your location

When you send a report, the position from your browser is used once, to place the report in a six-sided area about 135 m across, the one where you confirmed the pin. Until you have sent a report, the map shows larger areas, about 360 m across. On the map the report is a dot put at random inside that area, never on your spot. The exact coordinates are then thrown away. They are never stored and never written to logs.

What a report says

A report holds your answers and nothing else: whether you have water, how strong the pressure is or how long the water has been gone, and where you live as one of four choices (a house, or a range of floors). Water pressure drops with height, and that is the only reason for the question. It is never a floor number, a flat or an address.

Your device

Your browser makes up a random ID and keeps it on your device. The server stores only a scrambled form of it that cannot be turned back and that changes every hour, so reports from different hours cannot be traced to one phone, with one exception: when you update a report within a day, the update carries the same scrambled form as that report, so that the map counts you once and can tell how long an outage lasted. That link stays in our database, never shows on the map or in the open data, and is deleted with the reports. The ID is used to allow one new report per area per hour, and to let only this device update or delete its report for a day after sending it.

IP addresses

Voda never reads, stores or logs your IP address, not even in a scrambled form.

No cookies, no tracking

There are no cookies, no ads and no trackers. Your browser keeps five small things for the app: the random ID, the time until which the map stays open to you, your language choice, light or dark, and your latest report in each area where you reported: its area and your answers, so that you can see, update or delete it. It is deleted from your device a day after your latest report, or as soon as you say the water is back to normal. Clearing this site's data in your browser removes all of them.

Counting visits

Each time the map is opened, the server counts one view: the country the request came from, and nothing else. This page is not counted. No cookie is set, no IP address is kept and no identifier of any kind is stored, so two visits cannot be linked to each other or to a person. The counts are kept as daily totals.

How long reports are kept

Individual reports are deleted after 90 days. The counts per area and hour are kept without a time limit.

Open data

The counts per area and hour will be published as open data under the CC BY 4.0 license, so that residents, researchers, journalists and city services can use them. Individual reports are never published and never shown to anyone.

Email alerts

Only if you choose email alerts. Your address is encrypted in your browser before it is sent, and Voda keeps only that scrambled version, with the small areas you chose and your language. It is opened only for a moment, in memory, to send you an email. A keyed code made from the address lets us put all your areas in one email and stop them all at once; the address cannot be read from it. Cloudflare Email Sending delivers the emails and sees your address while it does. This is the one place where Voda holds personal data. Nothing starts until you confirm, and every email has a link to stop, which deletes the area and the scrambled address. Sign-ups that are not confirmed are deleted after 48 hours. Alerts are never linked to your reports or to your device.

Other services

The map images come from OpenFreeMap, the check that you are a person is done by Cloudflare Turnstile, and the site itself runs on Cloudflare. Like every web server, they see your IP address when your browser connects to them. What they do with it is described in their own privacy policies. Email alerts are sent by Cloudflare Email Sending, which sees the address of each email it delivers.

Announced works

The map can also show the water utility's public notices of works on the network, taken from its website by our server. They come from the utility, not from visitors, and nothing about you is sent to it.

Weather

The weather forecast comes from Open-Meteo or MET Norway, the Norwegian Meteorological Institute (both open data under CC BY 4.0). Our server fetches it for a fixed point of each place, a few times a day, and an AI writes a short summary of it. Your browser never contacts Open-Meteo, and nothing about you is sent to it.